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Welcome to the new ONE (EMS) support site. This site will be used to update you with the latest news and information regarding the products used in Neath Port Talbot. Notification of upgrades and outages will be displayed opposite and overtime the site will grow with more information.
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Capita Children Services
Capita Children Services offer an online service to support users and ICT support staff to check latest​ news and provide guidance and documentation. If you would like a login to the site please click SupportNet.
Neath Port Talbot ICT Schools & Learning
If you need support or are experiencing any technical problems with ONE (EMS) please contact us via the ICT Schools and Learning Service Desk on (01639) 686767 or alternatively email

 ONE Announcements

EMS Upgrade 3.49 successful 
by Jayne ThomasNo presence information
 22/01/2013 23:50

Users are now able to login to EMS following the upgrade to 3.49.  Users are strongly advised to read the 'Release Notes' to make note of the changes to the application in the area they support.

NB: As the Governors module now froms part of the web server,...

EMS ONE Live Upgrade 3.49 
by Jayne ThomasNo presence information
 16/01/2013 09:31

Upgrade to EMS LIVE will take place on Tuesday 22 January and the database will be unavailable all day.  Users are requested to logout of EMS by 5.00 pm on 21 January when the database will be locked. 

The main purpose of the upgrade is to meet PLASC...

EMS ONE Test Upgrade 3.49 
by Rhian ParsonsNo presence information
 14/01/2013 15:49

Upgrade to EMS Test will take place on Tuesday 15th January. The database will be unavailable all day.​

Please refer to the Release Notes section for changes with this upgrade.